If you are a customer of Union Bank of India and need assistance with your banking needs or have any queries, you can reach out to their customer care team through any of the following channels:
Customer Care Helpline
You can call the Union Bank of India customer care helpline at 1800 22 2244 or 1800 208 2244. These toll-free numbers are available 24/7, and you can get assistance with a wide range of services, such as account balance inquiries, transaction details, card activation, fund transfers, and more.
You can also reach out to the Union Bank of India customer care team via email. Simply send an email to [email protected] with your query or request, and they will get back to you as soon as possible.
Live Chat
Union Bank of India also offers a live chat feature on their website, which allows customers to connect with their customer care team in real-time. You can access the live chat feature by clicking on the “Live Chat” button on the bottom right corner of their website.
Grievance Redressal
In case you have any complaints or grievances, you can reach out to the Union Bank of India Grievance Redressal Cell. You can contact them at 022-25751500 or send an email to [email protected].
It’s essential to note that if you are contacting Union Bank of India customer care team, you should have your account details handy, such as your account number, customer ID, and registered mobile number, to ensure a smooth and quick resolution of your queries.
Union Bank Of India Grievance Redressal
If you have any grievances or complaints regarding Union Bank of India products or services, you can use any of the following channels to get in touch with their Grievance Redressal Cell:
Contact the Branch Manager
You can first approach the Branch Manager of the branch where you hold your account or avail the service. The Branch Manager is the first point of contact for resolving customer complaints. They will investigate the issue and provide a resolution within a specified time.
Call the Customer Care Helpline
If you are not satisfied with the Branch Manager’s response or if you prefer to escalate your issue to a higher authority, you can call Union Bank of India Customer Care Helpline at 1800 22 2244 or 1800 208 2244. You can explain your grievance in detail, and they will register a complaint on your behalf. You will receive a complaint reference number, which you can use to track the status of your complaint.
Register a Complaint Online
You can also register your complaint online by visiting Union Bank of India website and clicking on the “Grievance Redressal” tab. You will be directed to a complaint form, where you can provide details of your grievance. Once you submit the form, you will receive a complaint reference number.
Write to the Grievance Redressal Cell
If you prefer to write to Union Bank of India Grievance Redressal Cell, you can send a letter to the following address:
- General Manager (Grievance Redressal Cell)
- Union Bank of India Head Office, 12th Floor,
- Union Bank Bhavan 239, Vidhan Bhavan Marg Nariman Point, Mumbai – 400021
Contact the Banking Ombudsman
If you are not satisfied with the resolution provided by Union Bank of India Grievance Redressal Cell, you can escalate the matter to the Banking Ombudsman. The Banking Ombudsman is a senior official appointed by the Reserve Bank of India to resolve banking-related complaints. You can find the contact details of the Banking Ombudsman on the Reserve Bank of India website.
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