Slice is a mobile-first fintech platform that offers a credit line to users, which they can use for their purchases and repay in easy EMIs. Their Customer Care Number and other details are
Slice Customer Care Number
To report any fraud or any other issues regarding their services contact +918048329999 or you can get in touch with them through their help and support section on the slice app or contacting or writing to [email protected].
Slice Grievance Redressal
If you have a grievance or complaint related to Slice, you can follow the below steps for grievance redressal:
- Contact customer support: The first step is to contact the Slice customer support team via the app. You can go to the “Help and Support” section in the app and submit your grievance or complaint. Slice’s customer support team will review your issue and respond to you within a reasonable timeframe.
- Escalate the issue to the Grievance Redressal Officer: If you are not satisfied with the resolution provided by the customer support team, you can escalate the issue to the Grievance Redressal Officer. You can email the Grievance Redressal Officer at [email protected] or reach out to them through the app.
- Contact the RBI Ombudsman: If you are still not satisfied with the resolution provided by Slice, you can contact the Reserve Bank of India (RBI) Ombudsman. The RBI Ombudsman is an independent dispute resolution authority that handles grievances related to financial services providers. You can visit the RBI website to find the contact details of the Ombudsman.
It’s always a good practice to keep a record of all the communication with Slice and other parties involved in the grievance redressal process. This can help you provide evidence and support your case if necessary.
FAQ for Slice
1 What is Slice?
Slice is a mobile-first fintech platform that offers a credit line to users, which they can use for their purchases and repay in easy EMIs.
2 How can I apply for a Slice credit line?
You can download the Slice app from the Google Play Store or the App Store and complete the application process within the app.
3 Is there any minimum credit score requirement to get a Slice credit line?
No, Slice does not have a minimum credit score requirement to offer a credit line. However, it uses various data points to determine your creditworthiness.
4 How long does it take for Slice to approve a credit line application?
Slice claims that its credit line approval process takes only a few minutes. However, it may take longer if additional documentation is required.
5 How can I use my Slice credit line?
You can use your Slice credit line to make purchases online or offline. You can also use it to pay bills or transfer money to your bank account.
6 Can I convert my Slice credit line into EMI?
Yes, you can convert your Slice credit line usage into EMI at any time. Slice also offers flexible repayment options, including a custom EMI plan that you can choose as per your convenience.
7 How can I increase my Slice credit limit?
You can request a credit limit increase within the Slice app. Slice will review your creditworthiness and other factors before deciding on the credit limit increase.
8 Is there any penalty for prepaying my Slice credit line?
No, there is no penalty for prepaying your Slice credit line. In fact, prepaying can help you save on interest charges.
9 Is Slice safe and secure?
Yes, Slice uses 256-bit SSL encryption to protect your personal and financial information. It also complies with the RBI guidelines on data security and user privacy.
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